Website Support and Maintenance
A website isn’t a one-time delivery. It’s a live system that requires ongoing attention: software updates, security patches, performance monitoring, content changes, hosting management, and incident response when things go wrong. Hellenic Technologies provides structured support plans that keep your website fast, secure and operational — so you can focus on running your business rather than managing your infrastructure. Our support plans cover everything from basic monthly maintenance to comprehensive managed hosting with SLA-backed uptime commitments, proactive security hardening, and priority response times. We support both sites we built and sites built by other agencies — a technical onboarding review is included when we take over support for an existing site. Support clients in Greece and across Europe benefit from a team that understands the specific requirements of their market: GDPR compliance, Greek-language SEO maintenance, local hosting options with low latency for Greek audiences, and familiarity with the platforms and plugins most commonly used in the Greek web development ecosystem.Support Services We Provide
- Maintenance — Monthly WordPress core, plugin and theme updates; compatibility testing after updates; backup verification; uptime monitoring
- Managed hosting — Fast, reliable hosting with staging environments, automated backups, CDN and SSL management
- Security — Proactive hardening, malware scanning, firewall (WAF) configuration, two-factor authentication enforcement, incident response
- PageSpeed — Core Web Vitals monitoring and optimisation: LCP, CLS and INP targets for Google ranking compliance
- Transactional email — SMTP configuration, deliverability monitoring, Resend or Postmark integration to ensure your confirmation and notification emails actually arrive