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hellenicAI is continuously improved. We ship infrastructure upgrades, new features, and performance improvements on a rolling basis — without disrupting your services.

How upgrades work

Infrastructure and security patches are applied automatically during low-traffic windows. You are notified in advance for any upgrade that changes behaviour or requires action on your side.

What triggers an upgrade notification

  • Infrastructure version updates that affect your stack
  • New AI model availability affecting your service configuration
  • Changes to data processing or privacy-relevant behaviour
  • Any change requiring action on your end

Questions about an upgrade?

Reach your account manager directly or email [email protected].