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The OmniAI website chatbot embeds on any website with a single JavaScript snippet. No plugin required. No page builder dependency. Works with WordPress, Shopify, Next.js, or any HTML page.

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Embedding the chatbot

Once your OmniAI instance is configured, we provide a script tag to add to your site’s <head> or before </body>: 
<script>
  (function(d,t) {
    var g=d.createElement(t),s=d.getElementsByTagName(t)[0];
    g.src="https://chat.omniaichatbot.com/packs/js/sdk.js";
    g.defer = true;
    g.async = true;
    s.parentNode.insertBefore(g,s);
    g.onload=function(){
      window.chatwootSDK.run({
        websiteToken: 'YOUR_TOKEN',
        baseUrl: 'https://chat.omniaichatbot.com'
      })
    }
  })(document,"script");
</script>
Your account manager provides the websiteToken value specific to your instance.

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Customisation options

Widget position

Bottom-right (default), bottom-left, or custom position via CSS override.

Brand colours

Widget colour, launcher icon, and welcome message configured to match your brand.

Pre-chat form

Optional name/email capture before the conversation starts — feeds directly to your CRM integration.

Availability hours

Set business hours — the widget shows an offline message and captures email outside your configured hours.

Get your embed code

Contact your account manager or email [email protected].