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OmniAI is a fully managed deployment. You provide the business context; we handle everything else — training, configuration, channel integration, and ongoing management.

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What you need to provide

Knowledge base content

FAQs, product information, pricing, support documentation, and any other content your chatbot needs to answer questions accurately.

Brand voice guidelines

Tone, language preferences, any phrases to avoid, and how you want the assistant to introduce itself.

Escalation rules

Which topics should be escalated to a human agent, and how — by email, CRM ticket, or live agent handover.

Channel credentials

Access to your WhatsApp Business account, Facebook Page, Instagram account, or other channels you want connected.

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Deployment timeline

1

Day 1 — Brief & onboarding

Discovery call and content handover. We scope the full deployment and agree on channels, escalation rules, and go-live date.
2

Day 2 — Training & build

Assistant trained on your content. Channel integrations configured. Escalation workflows set up.
3

Day 3 — QA & go live

Internal QA across all channels. Sign-off. Live deployment. You receive a handover document with everything you need to know.

Start your deployment

Reach out and we will schedule your onboarding call within 24 hours.