Adding a team member via Telegram
Share the bot username
Give your team member the Telegram username of your assistant bot (for example
@YourCompanyBot).They send /start
The team member opens the bot in Telegram and sends
/start. The bot will return a pairing code.Approve in the dashboard
Log in to your hellenicAI dashboard, navigate to your instance, and paste the pairing code into the approval field.
Adding a team member via Discord
Ensure the bot is in your server
The assistant bot must be invited to your Discord server. See Connect Discord for setup instructions.
Assign channel permissions
Team members need access to the channel where the bot is active. Standard Discord role and permission management applies.
User limits
There is no hard limit on the number of users per instance. Your subscription covers the instance, not individual seats. If you need role-based access or conversation isolation per user, contact your account manager.Need help adding team members?
Email [email protected] and we will assist.
