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Omnichannel AI Chatbot Live hellenicAI Product OmniAI is an omnichannel AI chatbot platform that unifies every customer conversation — across WhatsApp, Messenger, Instagram, Telegram, Email, and SMS — into one smart inbox. Trained on your data, built for marketing, sales, and support.

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One platform. Every channel.

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Unified Inbox

Every conversation from every channel arrives in one place — with AI powered routing, tagging, and SLA rules that keep your team organised and every customer attended to.

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Instant AI Replies

Human-like responses in real time. Multilingual, tone-aware, sentiment-sensitive. OmniAI replies the moment a message arrives — and knows when to hand off to a live agent.

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Trained on Your Content

Connect your documentation, product catalogue, and FAQs. OmniAI builds a branded Help Center from your content and uses it to answer accurately across all channels.

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Live Agent Handover

When a conversation requires a human, OmniAI hands off seamlessly — with full context, conversation history, and smart routing to the right team member.

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Channels

Convert leads, recover abandoned carts, and provide instant support — all on the world’s most used messaging app. OmniAI turns WhatsApp into a sales and service channel with automated replies, product recommendations, order updates, and smart handovers.

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Built for sales teams

Connect your Meta Ads directly to OmniAI and engage leads inside Messenger or Instagram DMs the moment they click your ad — no delays, no missed leads.

Guided sales journeys

Recommend the right products and guide users step by step through your funnel using AI powered product discovery flows.

Instant response

Reply the moment a user clicks your ad. No manual review, no delay. OmniAI qualifies the lead and starts the conversation automatically.

Lead qualification

Score, segment, and qualify leads with intelligent AI flows — so your team focuses only on the conversations worth having.

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Built for support teams

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Instant first-line resolution

OmniAI answers common questions — product info, delivery, availability, returns — instantly and accurately, using your own content as the source of truth.
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Smart escalation

Complex or sensitive queries are routed to the right human agent with full context. No confusion, no starting over, no dropped conversations.
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Performance visibility

Full conversation logs, macros, resolution rates, and team performance dashboards. You always know what is working and where to improve.

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E-commerce integrations

Shopify

Sync your Shopify store to automate support, recommend products, recover abandoned carts, and drive conversions directly inside Messenger, Instagram, WhatsApp, and more.

WooCommerce

Coming SoonWooCommerce support is in development — bringing the same automated sales and support capabilities to WooCommerce stores.

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What clients say

E-commerce“OmniAI helped us reduce inbound queries by over 40%. Our customers now get instant answers about delivery, product sizing, and stock availability — without waiting.”Fanis Gatsoulis, CEO, Gatsoulis.gr
Lead Generation“We connected OmniAI with our Meta Ads and saw a major increase in qualified conversations inside Messenger. Our lead-to-sale ratio improved significantly.”Sofianna Menti, Marketing Manager, Grecostrom.gr
Car Rental“Integrating OmniAI with our booking system was seamless. Car rental requests, availability checks, and support are now 100% automated inside WhatsApp and Messenger.”Maria Tsakatoura, Commercial Director, Avance.gr
B2B“OmniAI handles the first level of product education and filters leads before they even reach our team. It saves us hours every single day.”Iraklis Athanasiou, CEO, Camelot Water
Travel“For high season traffic, OmniAI was a lifesaver. It automatically replied to route inquiries and booking confirmations across Messenger, Instagram, and our website.”Antonis Daniolos, Commercial Manager, goldenstarferries.gr

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Pricing

Free ForeverPerfect for small teams starting out or wanting to test OmniAI before committing.200 chats per month · Shared inbox · Mobile app · Basic reports

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Managed setup service

Not sure where to start? Our team handles the full setup for you.
For a one-time fee of €399, the hellenicAI team handles your complete OmniAI setup — including Meta Inbox, WhatsApp Business, Telegram Bot, and Google Tag Manager configuration. Includes 1 hour of live training and onboarding. Your chatbot goes live across every channel, fully optimised, without you lifting a finger.

Start free

Create your OmniAI account and get started in minutes. No credit card required on the free plan.

Book a demo

Schedule a call with the hellenicAI team. We will walk you through the platform and set up your first chatbot live.