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Hellenic Claw is continuously improved with new features, performance improvements, and security updates. When an upgrade is available for your instance, you will see a notification in your dashboard.

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Recognising the upgrade banner

When an upgrade is ready, a banner appears at the top of your instance page:
A new version of Hellenic Claw is available.
Upgrade now to get the latest features and improvements.
You will also receive an email notification to the address on your account.

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What happens during an upgrade

  • Your instance is briefly restarted with the new version (usually takes 1–3 minutes)
  • Your settings, connected channels, and conversation history are preserved
  • There is minimal downtime — the assistant will be unavailable only during the restart itself

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How to upgrade

1

Open your instance dashboard

Log in at app.hellenicai.com and open your instance.
2

Click the upgrade button

Click the Redeploy & Upgrade button shown in the upgrade banner.
3

Confirm the upgrade

A confirmation dialog will appear. Click Confirm to proceed.
4

Wait for the upgrade to complete

You will see a progress indicator while the upgrade runs. This usually takes 1–3 minutes.
5

Verify everything is working

Once complete, send a test message in the Chat tab to confirm your assistant is responding normally.
We recommend upgrading promptly when notified, as older versions may not receive security patches after a certain point. If you have concerns about timing, contact us before upgrading.

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Upgrade failed?

If the upgrade does not complete or your instance is not responding after the upgrade, email [email protected] and include your instance ID (shown on the dashboard). We will investigate and restore your instance.