> ## Documentation Index
> Fetch the complete documentation index at: https://kw.hellenictechnologies.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started

> How we onboard new social media management clients — from audit to active management.

We start with an audit before we start posting. Understanding your existing presence, audience, and content history is essential to building a strategy that performs — not generic content that disappears into the algorithm.

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## How we start

<Steps>
  <Step title="Discovery call">
    A focused call to understand your brand, audience, business objectives, and what social media success looks like for you. We bring questions — not templates.
  </Step>

  <Step title="Presence audit">
    We audit every active social profile — follower quality, content performance, posting consistency, engagement rates, and competitive benchmarking. We tell you honestly what is working and what is not.
  </Step>

  <Step title="Strategy & content plan">
    A platform-by-platform strategy covering content pillars, posting cadence, format mix, and tone of voice. First month content calendar included for your approval.
  </Step>

  <Step title="Access & brand assets">
    You grant us admin access to your social profiles and share your brand assets — logos, colours, fonts, photography, and any existing guidelines.
  </Step>

  <Step title="Month 1 — live">
    Content goes live on day one of the agreed start date. Community management begins. Weekly check-ins during the first month to align on tone, content mix, and any feedback.
  </Step>
</Steps>

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<Card title="Start managing your social media" icon="share-2" href="/contact/introduction" color="#0445AF">
  Tell us your platforms and current situation. We will come back with an honest audit and proposal.
</Card>